Shipping policy
Thank you for shopping with us! We appreciate your support and are committed to getting your order to you as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days unless otherwise noted. During holidays, sales, or periods of high order volume, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates
Shipping costs are calculated at checkout based on your location, shipping method selected, and order size.
From time to time, we may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.
Estimated Delivery Times
Estimated delivery times after shipment are:
- Standard Shipping: 3–7 business days
- Expedited Shipping (if available): 1–3 business days
Please note that these are estimates and are not guaranteed. Delivery times may vary due to weather, carrier delays, or other circumstances beyond our control.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your package's progress.
Lost or Delayed Packages
We are not responsible for shipping delays caused by the carrier, severe weather, or other unforeseen circumstances.
If your package appears to be lost, please contact us within 14 days of the expected delivery date. We'll gladly work with the shipping carrier to help locate your package.
Incorrect Shipping Address
Please double-check your shipping address before placing your order.
We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately. We'll do our best to update your address before your order ships.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you as quickly as possible.
International Shipping
We currently ship internationally.
If international shipping is available, customers are responsible for any customs duties, taxes, or import fees charged by their country.
Questions?
If you have any questions about your shipment or need assistance with your order, please contact us. We're always happy to help and want to make sure your shopping experience is exceptional.